At Alcove, we’re here to support you, and we’ve gathered information on programs and resources that may help if you’re facing financial difficulties with your rent.
If you anticipate not being able to pay rent on time, contact your landlord as soon as possible through the Alcove Support Portal. Open communication can help you explore options like payment plans or applying for rental assistance through third party agencies.
Government and community programs are available that can provide financial aid to renters in need. Some common options include:
- Emergency Rental Assistance Programs (ERAP): Federally funded programs to assist with overdue rent, future rent, and utilities. Visit https://www.ncdhhs.gov/.
- Nonprofit Organizations: Groups like the Salvation Army, Catholic Charities, and United Way may offer rental support.
- State and Local Aid: Many states and municipalities have their own housing assistance programs. Dial 2-1-1 or visit www.nc211.org
Alcove is committed to helping you navigate these options and will do our best to assist in processing any rental assistance you may secure. Remember, assistance must comply with your lease terms and be accepted by your landlord.
Please see the links below for various rental assistance programs available to North Carolina renters. For additional resources, visit your county's website.
Durham County
Durham County Rental, Deposit, and Affordable Housing Programs
North Carolina Housing Finance Agency
Durham County Eviction Diversion Program
Mecklenburg County
Charlotte Housing Authority-InLivian
Goodwill Family Stability Services
Wake County
Rental Assistance in Wake County and Raleigh
North Carolina Housing Finance Agency
Dorcas Ministries-Cary and Morrisville
Raleigh/Wake Partnership to End Homelessness
If you are able to secure rental assistance through a third-party agency or organization, please email the billing team at support@alcoverooms.com with the details of your situation so we can guide you on the next steps. Alcove will do its best to assist in processing your assistance, but please note that it must comply with your lease agreement with your landlord and our payment policies.
The resources provided, including links to government and private agencies, are for informational purposes only. Rental assistance is not guaranteed, and eligibility is determined by the respective programs or organizations. Additionally, depending on the program’s conditions, the assistance may or may not be processed by Alcove or accepted by your landlord.