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For Owners / Property Managers
For Applicants / Prospective Tenants
Application Process
Application Fee
What's Included?
Getting Settled
For Tenants
Property Information
General Support
Early Lease Termination and Security Deposits
Maintenance Issues and Requests
Rent Payments
Utilities
Onboarding and Move In
For Owners / Property Managers
General Info.
Per-Bedroom Leasing
Fees and Payments
Managing My Property
Property Setup
General Policies
For Vendors
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Help Center
For Owners / Property Managers
For Applicants / Prospective Tenants
Application Process
Application Fee
What's Included?
Getting Settled
For Tenants
Property Information
General Support
Early Lease Termination and Security Deposits
Maintenance Issues and Requests
Rent Payments
Utilities
Onboarding and Move In
For Owners / Property Managers
General Info.
Per-Bedroom Leasing
Fees and Payments
Managing My Property
Property Setup
General Policies
For Vendors
For Owners / Property Managers
Learn everything about listing and leasing your property on Alcove.
Pet Policy - Owners and Managers
General Info.
What is the Alcove listing and leasing process?
What is the process for declining an applicant?
What are assistance animals? What are my obligations as a housing provider?
How does Alcove save me time and money as a homeowner and/or property manager?
Who is on the lease?
How is Alcove involved once the home is rented?
What is the application process for residents living in my property?
Do I work exclusively with Alcove?
How does the homeowner referral program work?
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Per-Bedroom Leasing
Why rent by the bedroom?
What is the listing consent form?
How long does it take to rent a property?
How frequently do residents turnover?
My listings are already in the MLS. Do I need to do anything else?
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Fees and Payments
What is the Alcove Lease Guarantee?
How do I get paid as the homeowner or property manager?
When am I paid rent? How much will I receive?
Are there any fees to me as a homeowner?
How do security deposits work as a homeowner or property manager?
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Managing My Property
Access Packages
Appliances and Repairs
How to find and schedule a 3rd party service provider through the Alcove Service Portal
How Do I Contact My Tenants?
What Repairs is the Landlord Responsible for?
Repairs - What does Alcove consider a "Reasonable Amount of Time" and "Promptly" for repairs?
What Options are available for booking and scheduling Services or Maintenance Visits within Alcove's Service Portal?
How Do I Alert Tenants that I, or my Vendor, will be at the Property for a Service/Maintenance Visit?
Can you Recommend good repair and maintenance service providers?
How Do I Reschedule or Cancel a Service/Maintenance Visit at My Property?
How Do I Get Reimbursed for Services/Maintenance due to damage caused by Housemates?
Who should I hire to have my property cleaned?
What are policies regarding HOA covenants?
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Property Setup
Furnishing Your Property - Owner/Manager Self Furnish
First Lease Signed - What's Next
What is meant by Move-In Ready?
Property Setup - Shared Space Furniture
Property Setup - Utilities
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