Help Center

Back to home

Help Center

For Owners / Property Managers

For Owners / Property Managers

Learn everything about listing and leasing your property on Alcove.

General Info.

What is the Alcove listing and leasing process?

What is the process for declining an applicant?

What are assistance animals? What are my obligations as a housing provider?

How does Alcove save me time and money as a homeowner and/or property manager?

Who is on the lease?

How is Alcove involved once the home is rented?

What is the application process for residents living in my property?

Do I work exclusively with Alcove?

How does the homeowner referral program work?

See more

Per-Bedroom Leasing

Why rent by the bedroom?

What is the listing consent form?

How long does it take to rent a property?

How frequently do residents turnover?

My listings are already in the MLS. Do I need to do anything else?

See more

Fees and Payments

What is the Alcove Lease Guarantee?

How do I get paid as the homeowner or property manager?

When am I paid rent? How much will I receive?

Are there any fees to me as a homeowner?

How do security deposits work as a homeowner or property manager?

See more

Managing My Property

Appliances and Repairs

How to find and schedule a 3rd party service provider through the Alcove Service Portal

How Do I Contact My Tenants?

What Repairs is the Landlord Responsible for?

Repairs - What does Alcove consider a "Reasonable Amount of Time" and "Promptly" for repairs?

What Options are available for booking and scheduling Services or Maintenance Visits within Alcove's Service Portal?

How Do I Alert Tenants that I, or my Vendor, will be at the Property for a Service/Maintenance Visit?

Can you Recommend good repair and maintenance service providers?

How Do I Reschedule or Cancel a Service/Maintenance Visit at My Property?

How Do I Get Reimbursed for Services/Maintenance due to damage caused by Housemates?

Who should I hire to have my property cleaned?

What are policies regarding HOA covenants?

See more

Property Setup

First Lease Signed - What's Next

What is meant by Move-In Ready?

Property Setup - Shared Space Furniture

Property Setup - Utilities