Help Center
Visit Alcove
For Tenants
For Applicants / Prospective Tenants
Application Process
Application Fee
What's Included?
Getting Settled
For Tenants
Property Information
General Support
Early Lease Termination and Security Deposits
Maintenance Issues and Requests
For Owners / Property Managers
General Info.
Per-Bedroom Leasing
Fees and Payments
Managing My Property
Property Setup
Covid-19
General Policies
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Help Center
For Tenants
For Applicants / Prospective Tenants
Application Process
Application Fee
What's Included?
Getting Settled
For Tenants
Property Information
General Support
Early Lease Termination and Security Deposits
Maintenance Issues and Requests
For Owners / Property Managers
General Info.
Per-Bedroom Leasing
Fees and Payments
Managing My Property
Property Setup
Covid-19
General Policies
For Tenants
You've moved in to your Alcove. What comes next?
What do I need to know in advance of inclement or dangerous weather in my area?
How does the tenant referral program work?
Property Information
Can I come see a room or tour the home before signing a lease?
How do I change the air filter in my home?
Does Alcove provide a fully furnished kitchen?
What are the House Rules?
Who pays for utilities?
What internet speed is provided?
Is smoking allowed in the home?
Is Alcove allowed to enter my home?
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General Support
How do I renew my lease?
Can I make alterations to my room during my lease?
What is Alcove's Late Rent Policy?
How do I enter the house on my move in day?
My personal belongings were damaged while living in an Alcove home, what should I do?
Do I need renter's insurance to rent a room with Alcove?
I believe illegal activity is occurring within my home. What can I do?
What is included in my move-in fee?
Do you provide moving services for tenants?
Can I switch rooms during my lease?
Can multiple people occupy a bedroom?
How do I get my mailbox key?
How do I receive more information about move-in?
Can I give feedback on new Housemate Applications if I am a current tenant?
Are service and Emotional Support Animals (ESA) allowed?
What do I need to provide to Alcove to approve my Service Animal or ESA?
How can I contact Alcove if I need help with something?
What are some Housemate Conflict Resolution Strategies?
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Early Lease Termination and Security Deposits
What if I want to end my lease early?
When will my security deposit be returned?
Maintenance Issues and Requests
My front door code isn't working. What should I do?
My garbage disposal isn't working. What should I do?
My sink is clogged, what should I do?
Who do I contact if I have a maintenance request?
What should I do if my power goes out?
What if my internet goes out?
What if I lose my Front Door Key or Bedroom Key?
Who takes care of pests at the home?
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