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FAQ for Owners / Property Managers
Learn everything about listing, leasing and managing your property on Alcove.
General Info.
- What is the Alcove listing and leasing process?
- What is the process for declining an applicant?
- What are assistance animals? What are my obligations as a housing provider?
- What is the lease approval process, and who is on the lease?
- Do I have to list exclusively with Alcove? What are the terms?
- How does the Realtor Referral program work?
- How do I set up Marketing Materials and Inspection on Alcove?
- Can I live in the property as a homeowner?
- What are Alcove and the Landlord's responsibilities in managing the property?
- Can I rent my bedrooms with no private bathrooms?
Per-Bedroom Leasing
- Why rent by the bedroom?
- How frequently do housemates turnover?
- Where can I find copies of my lease agreements?
- How do I deny an applicant?
- I have approved an applicant, what's next?
- How do I turn on smart pricing?
- How should I price my property listing?
- Landlord-Applicant Negotiations: Submit Counter
- Adding Promos: 1st Month's Discount
Fees and Payments
Managing My Property
- How Do I Contact My Tenants?
- Removing a property from Alcove
- What Options are available for booking and scheduling Services or Maintenance Visits within Alcove's Service Portal?
- How Do I Alert Tenants that I, or my Vendor, will be at the Property for a Service/Maintenance Visit?
- Can you Recommend good repair and maintenance service providers?
- How Do I Reschedule or Cancel a Service/Maintenance Visit at My Property?
- Who should I hire to have my property cleaned?
- How best to manage the utilities of your Alcove property
- Can I Book Lawn Care Services through the Alcove Services Portal?
- What can I do if a tenant refuses to vacate the property at the end of their lease?
- Does Alcove Cover Vacancy Costs Between Signed Leases?
- What are my options if I want to sell my home that has Alcove tenants?
- Removing a property from Alcove
- Access Packages
- How to find and schedule a 3rd party service provider through the Alcove Service Portal
Safety & Screening
Property Setup
- Furnishing Your Property - Owner Self Furnish
- What should I do if I don't have a washer and dryer?
- First Lease Signed - What's Next
- What is meant by Move-In Ready?
- Property Setup - Shared Space Furniture
- Property Setup - Utilities
- How to edit the Resident Guide for your Property
- Alcove lock setup - New Property Setup
- What if my bedrooms are already furnished? Should I expect a higher rent?
Home Owner Associations
Alcove Services & Support
- How is Alcove involved once the home is rented?
- What actions does Alcove take as each tenant's lease comes to an end?
- How does Alcove assist if a tenant fails to pay rent on time and becomes delinquent?
- What is a Tenant Turnover Service? And when is it scheduled for my property?
- How do tours work on Alcove?
- How does Alcove market my home?