My front door lock isn't working, what should I do?

All Alcove homes are equipped with an electronic lock and deadbolt on the front door. For more information on how to use the keypad, please check out the helpful videos below!

Access Code:

Each housemate is provided a unique 4 digit access code which can be found at the top of their My Alcove Portal starting on the first day of their signed lease. Each tenant's code is unique to them and should not be shared with anyone.

Unlocking Keypad

HubSpot Video


Locking Keypad

HubSpot Video