---
title: "Manual Follow-Up: What should I ask during a rental verification?"
description: Before accepting a rental application, conducting a rental verification can help reduce risk by assessing the applicant’s prior rental history and behavior. Alcove automatically collects a rental rele
---

[Skip to content](https://help.alcoverooms.com/what-should-i-ask-during-a-rental-verification#main-content)

[![logotypesvg](https://help.alcoverooms.com/hubfs/logotypesvg.svg)](https://alcoverooms.com)

Open main navigation

Close main navigation

- [Visit Alcove](https://alcoverooms.com/)

[Visit Alcove](https://alcoverooms.com/)

 Welcome to Alcove. How can we help?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.alcoverooms.com/?hsLang=en)
2. [FAQ for Owners / Property Managers](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en)
3. [Safety & Screening](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#safety-screening)

# Manual Follow-Up: What should I ask during a rental verification?

Before accepting a rental application, conducting a rental verification can help reduce risk by assessing the applicant’s prior rental history and behavior. Alcove automatically collects a rental release consent form and contacts the reference landlord via email on your behalf.

If the landlord does not respond, or if no email is provided, you’ll see a **“Manual Follow-Up Required”** status in the applicant’s reference section. In these cases, you may choose to follow up directly with the reference to complete the verification.

![](https://help.alcoverooms.com/hs-fs/hubfs/Screenshot%202025-03-31%20at%2010-46-44%E2%80%AFPM-png.png?width=433&height=427&name=Screenshot%202025-03-31%20at%2010-46-44%E2%80%AFPM-png.png)

*Manual Follow-Up Required Status*

### Here are some questions you might consider asking previous landlords:

**1. Duration and Dates of Tenancy: **  
   - "How long did the tenant live at your property and during which dates?"

**2. Payment History:**  
   - "Did the tenant consistently pay rent on time? Were there any instances of late payments?"

**3. Property Care and Maintenance:**  
   - "How did the tenant maintain the property? Were there any notable damages or issues at the end of their tenancy?"

**4. Rule Compliance:**  
   - "Did the tenant adhere to all property rules and lease agreements? Were there any complaints from neighbors or other tenants?"

**5. Reason for Leaving:**  
   - "Why did the tenant leave the property? Was the departure voluntary, or were they asked to leave?"

**6. Pets:**  
   - "Did the tenant have any pets on the premises?"

   - "Has the animal at any time caused a problem or been a nuisance"

**7. Eligibility for Rental:**  
   - "Based on your experience, would you rent to this tenant again?"

**8. Legal Proceedings:**  
   - "Were any legal proceedings ever initiated against this tenant? If so, why?"

- [FAQ for Applicants / Prospective Tenants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#main-content)
  
  
  
  
  
    - [What's Alcove?](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#whats-alcove)
    - [Application Process](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-process)
    - [Application & Platform Fees](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-platform-fees)
    - [Getting Settled](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#getting-settled)
    - [Application criteria and requirements](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-criteria-and-requirements)
    - [International Applicants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#international-applicants)
- [FAQ for Tenants](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#main-content)
  
  
  
  
  
    - [Onboarding and Move In](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#onboarding-and-move-in)
    - [Access and Lockouts](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#access-and-lockouts)
    - [General Support](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#general-support)
    - [Property Information](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#property-information)
    - [Maintenance Issues and Requests](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#maintenance-issues-and-requests)
    - [Early Lease Termination and Room Switches](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#early-lease-termination-and-room-switches)
    - [Security Deposits and Tenant Caused Damages](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#security-deposits-and-tenant-caused-damages)
    - [Rent Payments](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#rent-payments)
    - [Utilities](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#utilities)
    - [Emergency Preparedness](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#emergency-preparedness)
    - [Lease Renewals](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#lease-renewals)
    - [Rental Assistance](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#rental-assistance)
- [FAQ for Owners / Property Managers](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#main-content)
  
  
  
  
  
    - [General Info.](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#general-info)
    - [Per-Bedroom Leasing](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#per-bedroom-leasing)
    - [Fees and Payments](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#fees-and-payments)
    - [Managing My Property](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#managing-my-property)
    - [Safety & Screening](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#safety-screening)
    - [Property Setup](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#property-setup)
    - [Home Owner Associations](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#home-owner-associations)
    - [Alcove Services & Support](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#alcove-services-support)
    - [Resolution Center](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#resolution-center)
    - [Managing Deposits](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#managing-deposits)
    - [Roommate Management](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#roommate-management)
    - [Delinquency & Evictions](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#delinquency-evictions)
    - [Reimbursement Requests](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#reimbursement-requests)
    - [Listing & Reviews](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#listing-reviews)
- [FAQ for Service Vendors](https://help.alcoverooms.com/faq-for-service-vendors?hsLang=en)
- [Alcove Policies](https://help.alcoverooms.com/alcove-policies?hsLang=en#main-content)
  
  
  
  
  
    - [Lease term policies](https://help.alcoverooms.com/alcove-policies?hsLang=en#lease-term-policies)
    - [General policies](https://help.alcoverooms.com/alcove-policies?hsLang=en#general-policies)
    - [Repairs](https://help.alcoverooms.com/alcove-policies?hsLang=en#repairs)
    - [Payments](https://help.alcoverooms.com/alcove-policies?hsLang=en#payments)
    - [Roommate Policies](https://help.alcoverooms.com/alcove-policies?hsLang=en#roommate-policies)
    - [Roommate Lease Violations](https://help.alcoverooms.com/alcove-policies?hsLang=en#roommate-lease-violations)
    - [Pets](https://help.alcoverooms.com/alcove-policies?hsLang=en#pets)
- [Alcove Terms and Conditions](https://help.alcoverooms.com/alcove-terms-and-conditions?hsLang=en)

[![Chill listening crop-3](https://help.alcoverooms.com/hs-fs/hubfs/mark@3x.png?width=24&height=24&name=mark@3x.png "Chill listening crop-3")](https://help.alcoverooms.com?hsLang=en)

Alcove Help Center

<https://www.facebook.com/mylivinglab> <https://www.instagram.com/livinglabhq/?hl=en> <https://www.linkedin.com/company/mylivinglab>

Copyright © 2026, Alcove