--- title: Landlord Applicant Questions on Alcove description: Request additional information from applicants directly within Alcove and track responses . --- [Skip to content](https://help.alcoverooms.com/landlord-applicant-questions-on-alcove#main-content) [![logotypesvg](https://help.alcoverooms.com/hubfs/logotypesvg.svg)](https://alcoverooms.com) Open main navigation Close main navigation - [Visit Alcove](https://alcoverooms.com/) [Visit Alcove](https://alcoverooms.com/) Welcome to Alcove. How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.alcoverooms.com/?hsLang=en) 2. [FAQ for Owners / Property Managers](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en) 3. [Safety & Screening](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#safety-screening) # Landlord Applicant Questions on Alcove ## Ask applicants follow-up questions directly in Alcove and keep responses organized in one place. Landlord Applicant Questions allows homeowners to request additional information from an applicant within the application review flow before making an approval decision. This lets you request clarification while keeping communication saved as part of the application record. It eliminates back-and-forth texts, emails and calls. Alcove will also send automatic reminders and follow-ups to collect responses from applicants. When start, go to your [Tenants Page](https://www.alcoverooms.com/manager/tenants), open the application, go to the relevant section of the applicant’s profile, and click the button to ask the applicant question | ![www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053-1](https://help.alcoverooms.com/hs-fs/hubfs/www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053-1.png?width=276&height=398&name=www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053-1.png)Ask the Applicant a Question | ![www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053 (1)](https://help.alcoverooms.com/hs-fs/hubfs/www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053%20(1).png?width=275&height=396&name=www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053%20(1).png) Question Categories | | --- | --- | #### How it works: Step by step When you open the request flow, you will be asked to: 1. Select which category of the question you are asking about 2. Choose the reason for the request 3. Add a message with any additional details for the applicant 4. Submit the request | ![www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053 (2)](https://help.alcoverooms.com/hs-fs/hubfs/www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053%20(2).png?width=271&height=391&name=www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053%20(2).png) Reason for request | ![www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053 (4)](https://help.alcoverooms.com/hs-fs/hubfs/www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053%20(4).png?width=271&height=390&name=www.alcoverooms.com_manager_tenants_viewingApplicationId=0e0b8bae-392d-48d1-80f9-9586d1426053%20(4).png) Additional Details | | --- | --- | After submission, the applicant will be notified. You will receive an email notification when they respond, and you can track the status from the application review page. ![www.alcoverooms.com_manager_tenants_viewingApplicationId=38ed40b2-b0d4-47b5-8e9a-ecec344a079a](https://help.alcoverooms.com/hs-fs/hubfs/www.alcoverooms.com_manager_tenants_viewingApplicationId=38ed40b2-b0d4-47b5-8e9a-ecec344a079a.png?width=252&height=363&name=www.alcoverooms.com_manager_tenants_viewingApplicationId=38ed40b2-b0d4-47b5-8e9a-ecec344a079a.png) Application Questions Status #### What you can ask about For each application, you will be able to request additional information for the following categories:  - References - Rental history - Pets - Guarantors - Photo ID - Credit - Screening and background - Income and employment details Each request also includes a free text field so you can explain exactly what information you need from the applicant. #### Important note for screening-related requests Applicants cannot view their screening report directly. If you are asking a question related to credit, background, or screening, be sure to describe the issue clearly in your message so the applicant has enough context to respond. For example, instead of saying: “Please clarify your report” it is better to say: “Please provide more details about the payment history issue related to the Chase Credit account that appeared in your screening report between June 2025 and August 2025.” #### What happens after you send a request Once you submit a request: - the applicant is notified - they can respond with the requested clarification or information - you will receive an email notification when they reply - you can return to the application page to continue reviewing or make a decision on their application This allows you to gather additional context without leaving the platform or managing follow-up manually outside Alcove. *If you have any questions, please email partner@alcoverooms.com or click “Contact Partner Support” in the top right corner of your account.* - [FAQ for Applicants / Prospective Tenants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#main-content) - [What's Alcove?](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#whats-alcove) - [Application Process](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-process) - [Application & Platform Fees](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-platform-fees) - [Getting Settled](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#getting-settled) - [Application criteria and requirements](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-criteria-and-requirements) - [International Applicants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#international-applicants) - [FAQ for Tenants](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#main-content) - [Onboarding and Move In](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#onboarding-and-move-in) - [Access and Lockouts](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#access-and-lockouts) - [General Support](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#general-support) - [Property Information](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#property-information) - [Maintenance Issues and Requests](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#maintenance-issues-and-requests) - [Early Lease Termination and Room Switches](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#early-lease-termination-and-room-switches) - [Security Deposits and Tenant Caused Damages](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#security-deposits-and-tenant-caused-damages) - [Rent Payments](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#rent-payments) - [Utilities](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#utilities) - [Emergency Preparedness](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#emergency-preparedness) - [Lease Renewals](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#lease-renewals) - [Rental Assistance](https://help.alcoverooms.com/faq-for-tenants?hsLang=en#rental-assistance) - [FAQ for Owners / Property Managers](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#main-content) - [General Info.](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#general-info) - [Per-Bedroom Leasing](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#per-bedroom-leasing) - [Fees and Payments](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#fees-and-payments) - [Managing My Property](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#managing-my-property) - [Safety & Screening](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#safety-screening) - [Property Setup](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#property-setup) - [Home Owner Associations](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#home-owner-associations) - [Alcove Services & Support](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#alcove-services-support) - [Resolution Center](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#resolution-center) - [Managing Deposits](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#managing-deposits) - [Roommate Management](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#roommate-management) - [Delinquency & Evictions](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#delinquency-evictions) - [Reimbursement Requests](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#reimbursement-requests) - [Listing & Reviews](https://help.alcoverooms.com/faq-for-owners-property-managers?hsLang=en#listing-reviews) - [FAQ for Service Vendors](https://help.alcoverooms.com/faq-for-service-vendors?hsLang=en) - [Alcove Policies](https://help.alcoverooms.com/alcove-policies?hsLang=en#main-content) - [Lease term policies](https://help.alcoverooms.com/alcove-policies?hsLang=en#lease-term-policies) - [General policies](https://help.alcoverooms.com/alcove-policies?hsLang=en#general-policies) - [Repairs](https://help.alcoverooms.com/alcove-policies?hsLang=en#repairs) - 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