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What if I lose my Front Door Key or Bedroom Key?

Upon move in, all tenants receive a front door code, a front door key, and a bedroom key. We understand that things happen, and if either the front door or bedroom key is misplaced or lost during the course of the lease and a tenant is unable to access their home, we suggest taking the following steps to gain access:

1. If immediate access is needed, call a trusted locksmith company to gain access to your home/room. The tenant will be responsible for the payment of this service. A few of Alcove's recommended locksmiths are below:

Atlanta

Atlanta Locksmith LLC

(770) 400-9781

https://atlantalocksmith911.com/

 

Nonstop Local Locksmith Atlanta

(678) 801-6077

nonstoplocallocksmith.com

 

All Keys Locksmith Atlanta GA

(770) 878-2423

http://www.allkeysatlanta.com/

 

Charlotte

E.S. Locksmith

704-840-2555

https://es-locksmith.com/

 

24hr Discount Locksmith

704-904-4967

https://www.thediscountlocksmith.com/

Trilock Locksmith

(980) 833-4484

https://trilocklocksmith.com/

 

Durham

A-1 Lock and Safe of North Carolina

919-471-1111

https://a1locksafeofnc.net/

 

Durham Locksmith

(919) 769-3432

https://www.durhamnclocksmith.com/

 

ASAP Locksmith Durham

(919) 371-0718

https://locksmithindurham.com/

 

Raleigh

A-1 Lock and Safe of North Carolina

919-471-1111

https://a1locksafeofnc.net/

 

A Carolina Locksmith

(919) 608-3694

https://carolinalocksmith.com/

 

Raleigh Locksmith Service

919-846-9300

http://raleighlocksmith.com/

 

2. Submit a support ticket through your Alcove Support Portal. We will get to the request within 48 hours and schedule a field technician to drop off a new set of keys.

 

All keys must be returned upon move out and any lost keys will result in a $50 replacement fee charged to the tenant's Alcove portal.