Can I request a copy of the utility bill that resulted on an overage charge on my account?
Copies of the bills that led to overage will be shared with housemates via email prior to being charged an invoice. This is evaluated on a monthly basis, though each bill may have its own cycle with unique start and ending dates. Housemates should reach out directly to the utility company and request any additional past bills. They can use account information found in the bills when requesting documentation from utility companies.