---
title: FAQ for Applicants / Prospective Tenants | Help Center
description: Learn about our Application process, requirements, and more.
---

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1. [Help Center](https://help.alcoverooms.com/)
2. [FAQ for Applicants / Prospective Tenants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants)

# FAQ for Applicants / Prospective Tenants

 Learn about our Application process, requirements, and more.

## What's Alcove?

- [How Reviews Work](https://help.alcoverooms.com/how-reviews-work)
- [What's included in the rent?](https://help.alcoverooms.com/what-is-included-in-the-rental-fee-each-month)
- [What utilities are included?](https://help.alcoverooms.com/waht)
- [Is there an option for the property to come unfurnished?](https://help.alcoverooms.com/c)
- [Are the bedrooms furnished?](https://help.alcoverooms.com/are-the-bedrooms)
- [Can I share my bedroom with someone else?](https://help.alcoverooms.com/can-i-share-my-bedroom-with)

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## Application Process

- [How Do I Meet My Roommates on Alcove?](https://help.alcoverooms.com/how-do-i-meet-my-roommates)
- [What is the Application Process?](https://help.alcoverooms.com/what-is-the-process)
- [How to avoid fake Alcove listings](https://help.alcoverooms.com/how-to-spot-a-rental-scam)
- [How long does the application process take?](https://help.alcoverooms.com/how)
- [Are pets allowed?](https://help.alcoverooms.com/are-pets-allowed)
- [Does Alcove charge a broker fee?](https://help.alcoverooms.com/does-alcove-charge-a-broker-fee)
- [Will the credit check impact my credit score?](https://help.alcoverooms.com/will-the-credit-check-hurt-my-credit-score)
- [How long do I have to sign my lease?](https://help.alcoverooms.com/how-long-can-i-wait-until-the-lease-is-si)
- [Connecting Your Bank Account to Alcove with Stripe and Plaid - Trust and Safety](https://help.alcoverooms.com/stripe-and-plaid-trust-and-safety)
- [How can I trust listings on Alcove?](https://help.alcoverooms.com/what-is-the-alcove-payment-protection)
- [Why have my application terms been countered?](https://help.alcoverooms.com/why-have-my-application-terms-been-countered)

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## Application & Platform Fees

- [Is the Application Fee refundable?](https://help.alcoverooms.com/is-the-application-fee-refn)
- [What does my Application Fee cover?](https://help.alcoverooms.com/why-do-i-need-to-pay-an-application-fee)
- [How do I pay the Application Fee?](https://help.alcoverooms.com/how-do-i-pay-the-application-fee)
- [What is the Alcove platform fee?](https://help.alcoverooms.com/alcove-platform-fee)

## Getting Settled

- [When is the security deposit due?](https://help.alcoverooms.com/when-is-the-se)
- [Security Deposit and Move In Fee](https://help.alcoverooms.com/security-deposit-and-move-in-fee)
- [When is Rent Due on Alcove?](https://help.alcoverooms.com/when-is-rent-due-on-alcove)
- [Is Rent Prorated?](https://help.alcoverooms.com/do-y)
- [How Do I access the Property and My Room at the start of my lease?](https://help.alcoverooms.com/how-a)
- [Why is Rent Due on the 15th Instead of the 1st on Alcove?](https://help.alcoverooms.com/why-is-rent-due-on-the-15th-instead-of-the-1st-on-alcove)

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## Application criteria and requirements

- [Responsibilities and Limitations of a Lease Guarantor](https://help.alcoverooms.com/what-does-a-guarantor-agree-to-and-how-is-a-guarantor-involved)
- [What is a Guarantor and how do I add them to my application?](https://help.alcoverooms.com/what-is-a-guarantor-and-how-do-i-add-them-to-my-application)
- [What if my credit, background, eviction, or income does not pass the criteria?](https://help.alcoverooms.com/what-if-my-credit-background-eviction-or-income-does-not-pass-the-criteria)
- [What are the Requirements to be an Alcove Tenant?](https://help.alcoverooms.com/what-are-the-requirements)
- [Income & Employment Verification Document Guideline](https://help.alcoverooms.com/income-employment-verification-document-guideline)
- [Are my roommates background checked and screened?](https://help.alcoverooms.com/are-roommates-background-checked-and-screened)

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## International Applicants

- [Applying as an International Applicant](https://help.alcoverooms.com/applying-as-an-international-applicant)

- [FAQ for Applicants / Prospective Tenants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants#main-content)

    - [What's Alcove?](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants#whats-alcove)
    - [Application Process](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants#application-process)
    - [Application & Platform Fees](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants#application-platform-fees)
    - [Getting Settled](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants#getting-settled)
    - [Application criteria and requirements](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants#application-criteria-and-requirements)
    - [International Applicants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants#international-applicants)
- [FAQ for Tenants](https://help.alcoverooms.com/faq-for-tenants#main-content)

    - [Onboarding and Move In](https://help.alcoverooms.com/faq-for-tenants#onboarding-and-move-in)
    - [Access and Lockouts](https://help.alcoverooms.com/faq-for-tenants#access-and-lockouts)
    - [General Support](https://help.alcoverooms.com/faq-for-tenants#general-support)
    - [Property Information](https://help.alcoverooms.com/faq-for-tenants#property-information)
    - [Maintenance Issues and Requests](https://help.alcoverooms.com/faq-for-tenants#maintenance-issues-and-requests)
    - [Early Lease Termination and Room Switches](https://help.alcoverooms.com/faq-for-tenants#early-lease-termination-and-room-switches)
    - [Security Deposits and Tenant Caused Damages](https://help.alcoverooms.com/faq-for-tenants#security-deposits-and-tenant-caused-damages)
    - [Rent Payments](https://help.alcoverooms.com/faq-for-tenants#rent-payments)
    - [Utilities](https://help.alcoverooms.com/faq-for-tenants#utilities)
    - [Emergency Preparedness](https://help.alcoverooms.com/faq-for-tenants#emergency-preparedness)
    - [Lease Renewals](https://help.alcoverooms.com/faq-for-tenants#lease-renewals)
    - [Rental Assistance](https://help.alcoverooms.com/faq-for-tenants#rental-assistance)
- [FAQ for Owners / Property Managers](https://help.alcoverooms.com/faq-for-owners-property-managers#main-content)

    - [General Info.](https://help.alcoverooms.com/faq-for-owners-property-managers#general-info)
    - [Per-Bedroom Leasing](https://help.alcoverooms.com/faq-for-owners-property-managers#per-bedroom-leasing)
    - [Fees and Payments](https://help.alcoverooms.com/faq-for-owners-property-managers#fees-and-payments)
    - [Managing My Property](https://help.alcoverooms.com/faq-for-owners-property-managers#managing-my-property)
    - [Safety & Screening](https://help.alcoverooms.com/faq-for-owners-property-managers#safety-screening)
    - [Property Setup](https://help.alcoverooms.com/faq-for-owners-property-managers#property-setup)
    - [Home Owner Associations](https://help.alcoverooms.com/faq-for-owners-property-managers#home-owner-associations)
    - [Alcove Services & Support](https://help.alcoverooms.com/faq-for-owners-property-managers#alcove-services-support)
    - [Resolution Center](https://help.alcoverooms.com/faq-for-owners-property-managers#resolution-center)
    - [Managing Deposits](https://help.alcoverooms.com/faq-for-owners-property-managers#managing-deposits)
    - [Roommate Management](https://help.alcoverooms.com/faq-for-owners-property-managers#roommate-management)
    - [Delinquency & Evictions](https://help.alcoverooms.com/faq-for-owners-property-managers#delinquency-evictions)
    - [Reimbursement Requests](https://help.alcoverooms.com/faq-for-owners-property-managers#reimbursement-requests)
    - [Listing & Reviews](https://help.alcoverooms.com/faq-for-owners-property-managers#listing-reviews)
- [FAQ for Service Vendors](https://help.alcoverooms.com/faq-for-service-vendors)
- [Alcove Policies](https://help.alcoverooms.com/alcove-policies#main-content)

    - [Lease term policies](https://help.alcoverooms.com/alcove-policies#lease-term-policies)
    - [General policies](https://help.alcoverooms.com/alcove-policies#general-policies)
    - [Repairs](https://help.alcoverooms.com/alcove-policies#repairs)
    - [Payments](https://help.alcoverooms.com/alcove-policies#payments)
    - [Roommate Policies](https://help.alcoverooms.com/alcove-policies#roommate-policies)
    - [Roommate Lease Violations](https://help.alcoverooms.com/alcove-policies#roommate-lease-violations)
    - [Pets](https://help.alcoverooms.com/alcove-policies#pets)
- [Alcove Terms and Conditions](https://help.alcoverooms.com/alcove-terms-and-conditions)

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