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FAQ for Owners / Property Managers
FAQ for Applicants / Prospective Tenants
What's Alcove?
Application Process
Application Fee
Getting Settled
Application criteria and requirements
FAQ for Tenants
Onboarding and Move In
General Support
Property Information
Maintenance Issues and Requests
Early Lease Termination and Room Switches
Security Deposits and Tenant Caused Damages
Rent Payments
Utilities
Emergency Preparedness
Lease Renewals
FAQ for Owners / Property Managers
General Info.
Per-Bedroom Leasing
Fees and Payments
Managing My Property
Property Setup
Legacy Model Transition
Home Owner Associations
Alcove Services & Support
Resolution Center
Managing Deposits
Delinquency & Evictions
FAQ for Service Vendors
Alcove Policies
Lease term policies
General policies
Repairs
Payments
Roommate Policies
Roommate Lease Violations
Pets
Alcove Terms and Conditions
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Help Center
FAQ for Owners / Property Managers
FAQ for Applicants / Prospective Tenants
What's Alcove?
Application Process
Application Fee
Getting Settled
Application criteria and requirements
FAQ for Tenants
Onboarding and Move In
General Support
Property Information
Maintenance Issues and Requests
Early Lease Termination and Room Switches
Security Deposits and Tenant Caused Damages
Rent Payments
Utilities
Emergency Preparedness
Lease Renewals
FAQ for Owners / Property Managers
General Info.
Per-Bedroom Leasing
Fees and Payments
Managing My Property
Property Setup
Legacy Model Transition
Home Owner Associations
Alcove Services & Support
Resolution Center
Managing Deposits
Delinquency & Evictions
FAQ for Service Vendors
Alcove Policies
Lease term policies
General policies
Repairs
Payments
Roommate Policies
Roommate Lease Violations
Pets
Alcove Terms and Conditions
FAQ for Owners / Property Managers
Learn everything about listing, leasing and managing your property on Alcove.
How long will it take to fill my home with Alcove?
What is Alcove's Marketing and Lease Up Process?
General Info.
What is the Alcove listing and leasing process?
What is the process for declining an applicant?
What are assistance animals? What are my obligations as a housing provider?
What is the lease approval process, and who is on the lease?
What is the application process for potential housemates?
Do I have to list exclusively with Alcove? What are the terms?
How does the homeowner referral program work?
How do I set up Marketing Materials and Inspection on Alcove?
Can I live in the property as a homeowner?
What are Alcove and the Landlord's responsibilities in managing the property?
Can I rent my bedrooms with no private bathrooms?
See more
Per-Bedroom Leasing
Why rent by the bedroom?
How frequently do housemates turnover?
Where can I find copies of my lease agreements?
How do I deny an applicant?
I have approved an applicant, what's next?
How do I turn on smart pricing?
How should I price my property listing?
Landlord-Applicant Negotiations: Submit Counter
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Fees and Payments
What is the Alcove Lease Guarantee? (LEGACY model)
How do I get paid as the homeowner or property manager?
Are there any fees to me as a homeowner?
How do security deposits work as a homeowner or property manager?
Tenant Payments Page Guide
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Managing My Property
Access Packages
How to find and schedule a 3rd party service provider through the Alcove Service Portal
How Do I Contact My Tenants?
What Options are available for booking and scheduling Services or Maintenance Visits within Alcove's Service Portal?
How Do I Alert Tenants that I, or my Vendor, will be at the Property for a Service/Maintenance Visit?
Can you Recommend good repair and maintenance service providers?
How Do I Reschedule or Cancel a Service/Maintenance Visit at My Property?
Who should I hire to have my property cleaned?
How best to manage the utilities of your Alcove property
Can I Book Lawn Care Services through the Alcove Services Portal?
What can I do if a tenant refuses to vacate the property at the end of their lease?
Does Alcove Cover Vacancy Costs Between Signed Leases?
Removing a property from Alcove
What are my options if I want to sell my home that has Alcove tenants?
What should I ask during a rental verification?
Income and Employment Verification on Alcove
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Property Setup
Furnishing Your Property - Owner Self Furnish
What should I do if I don't have a washer and dryer?
First Lease Signed - What's Next
What is meant by Move-In Ready?
Property Setup - Shared Space Furniture
Property Setup - Utilities
How to edit the Resident Guide for your Property
Alcove lock setup - New Property Setup
What if my bedrooms are already furnished? Should I expect a higher rent?
See more
Legacy Model Transition
Leasing Model Transition Information
Home Owner Associations
What do I do if my HOA claims I am breaking their Covenants by Renting through Alcove?
I received a notice of HOA Violation due to Property Appearance or Management
I received a Violation Notice from my HOA regarding Short-Term Leases
Does Alcove work in HOA neighborhoods?
Alcove Services & Support
How is Alcove involved once the home is rented?
What actions does Alcove take as each tenant's lease comes to an end?
How does Alcove assist if a tenant fails to pay rent on time?
What is a Tenant Turnover Service? And when is it scheduled for my property?
How do tours work on Alcove?
How does Alcove market my home?
See more
Resolution Center
How the Resolution Center Handles Lease Modification Requests
Managing Deposits
Deposit Returns on Alcove
How is 'Total tenant deposits held' calculated?
Security Deposit Deductions - What is allowed?
Delinquency & Evictions
Managing Tenant Delinquency and Eviction
County Information for Eviction Filings