Help Center

Back to home

Help Center

FAQ for Owners / Property Managers

FAQ for Owners / Property Managers

Learn everything about listing and leasing your property on Alcove.

General Info.

What is the Alcove listing and leasing process?

What is the process for declining an applicant?

What are assistance animals? What are my obligations as a housing provider?

What is the lease approval process, and who is on the lease?

What is the application process for potential housemates?

Do I have to list exclusively with Alcove?

How does the homeowner referral program work?

Does Alcove work in HOA neighborhoods?

How do I set up Marketing Materials and Inspection on Alcove?

See more

Per-Bedroom Leasing

Why rent by the bedroom?

How long does it take to rent a property?

How frequently do housemates turnover?

Where can I find copies of my lease agreements?

How do I deny an applicant?

See more

Fees and Payments

What is the Alcove Lease Guarantee? (LEGACY model)

How do I get paid as the homeowner or property manager?

Are there any fees to me as a homeowner?

How do security deposits work as a homeowner or property manager?

Managing My Property

Access Packages

How to find and schedule a 3rd party service provider through the Alcove Service Portal

How Do I Contact My Tenants?

What Options are available for booking and scheduling Services or Maintenance Visits within Alcove's Service Portal?

How Do I Alert Tenants that I, or my Vendor, will be at the Property for a Service/Maintenance Visit?

Can you Recommend good repair and maintenance service providers?

How Do I Reschedule or Cancel a Service/Maintenance Visit at My Property?

How Do I Get Reimbursed for Services/Maintenance due to damage caused by Housemates?

Who should I hire to have my property cleaned?

What is the process for utility reimbursement when there are overages?

How best to manage the utilities of your Alcove property

Can I Book Lawn Care Services through the Alcove Services Portal?

What can I do if a tenant refuses to vacate the property at the end of their lease?

Does Alcove Cover Vacancy Costs Between Signed Leases?

How is Alcove involved once the home is rented?

Property Turnover Service Policy and Process

See more

Property Setup

Furnishing Your Property - Owner/Manager Self Furnish

What should I do if I don't have a washer and dryer?

First Lease Signed - What's Next

What is meant by Move-In Ready?

Property Setup - Shared Space Furniture

Property Setup - Utilities

How to edit the Resident Guide for your Property

See more

Legacy Model Transition

Leasing Model Transition Information

Home Owner Associations

What do I do if my HOA claims I am breaking their Covenants by Renting through Alcove?

I received a notice of HOA Violation due to Property Appearance or Management

I received a Violation Notice from my HOA regarding Short-Term Leases