- Help Center
- FAQ for Tenants
- Rent Payments
I need to pay rent after the due date-can I pause the automated payment and retry my payment later?
Alcove rent payments are processed automatically and cannot be paused. Our system will charge a late fee for all payments processed 5 days more later after the due date.
If you know ahead of time that you will not be able to pay rent on the due date, you can reach out to the billing team at support@alcoveroom.com with the date you'll be able to pay. The team will make a note that you'll pay rent on a given date, but please note that you may be subject to our late and delinquent rent policy, including but not limited due late fees, notices to quit, etc.