Noise Violations

The following FAQ page will list different forms of acceptable evidence in order to issue a formal leasing violation for noise violations.

Quiet Times: The Roommates will be subject to specific quiet times after 10pm. (Page 3)

HOA: All HOA rules must be followed throughout the term of the lease agreement. Any violation resulting in a fine will be charged to housemates and repeated violations will result in an eviction. (Page 4).

Soft Evidence	Description
General complaint	A formal complaint sent to Alcove directly from a roommate or landlord. This may be submitted in a support ticket or by emailing the support team. Must include a specific tenant responsible.
Messages	Screenshots of texts or messages indicating that a roommate or group of roommates are responsible for excessive noise, sent through texts or instant messaging apps. Must show the date and person responsible
Landlord inspection	Details from a self-inspection report conducted by the landlord, indicating lease violations.
Hard Evidence	Description
Alcove inspection report	Alcove vendor has found clear evidence of noise issues and has documented it in the report.
Photos and videos	Photos/videos submitted showing violations of noise past quiet hours.
HOA Violations/ Neighborhood Complaints	Formal HOA noise violation warnings or neighbor complaints. These must indicate the specific property, date and time of violation.

FAQ: Quiet Hours Violation Policy

Q: What should I do if I suspect a roommate is violating quiet hours within the property?

The tenant should attempt to ask the housemate in violation of quiet hours to be mindful of noise moving forward.
A tenant should submit a complaint via email or support ticket to Alcove Support, providing details of the situation and the tenant responsible.

Q: What happens after I submit a complaint?

Alcove will respond promptly, categorizing the complaint as falling under the 'soft evidence' category.
Alcove will conduct an investigation to gather further, hard evidence. This may include contacting other roommates for additional information and reaching out to the landlord. Depending on the severity and specifics of the case, we may also schedule an inspection on behalf of the landlord to conduct a walkthrough of the property to collect more evidence.

Q: What does Alcove require as evidence?

Alcove will request additional hard evidence.
- Hard Evidence: Formal HOA notice regarding the noise violation.
- Soft Evidence: Audio or video recordings capturing the noise during quiet hours.
- Basic Evidence: Screenshots of text conversations or a report of the noise violation.

The tenants should aim to provide an audio or video recording, or HOA violation notice, along with the name of the lease violator and their bedroom number.

Q: What happens once hard evidence is provided?

Alcove may issue a lease violation notice of warning to the lease offender and give them an opportunity to correct the violation moving forward.
Alcove will make the final determination on next steps based on the evidence.

Q: What if the lease violator doesn't adhere to the warning?

If the lease violator persists, Alcove may issue a final warning and notice to quit and may impose fines.
Alcove will make the final determination on next steps based on the evidence.

Q: What if the tenant continues to violate quiet hours?

If the tenant fails to adhere, Alcove will notify the Landlord and request that they consider filing for an eviction due to continued violations of the leasing agreement.
Should the Landlord choose to proceed, Alcove will issue a formal Notice to Vacate, which will give the tenant 10 days to vacate the property before the Landlord files the eviction through the courts.
If the Landlord proceeds to file the eviction, Alcove will offer our full support and turn over all evidence gathered, reports from housemates and notices issued to the tenant.