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  2. FAQ for Service Vendors

Vendor Cell Phone Requirements

All Alcove Services are completed via cell phone. Below are the specifications for the cell phone requirements for an Alcove Vendor.

Phone Models

Alcove requires that Vendors have one of the following phone models:

  • iPhone 13 or newer model
  • Android Samsung S20 or newer model

Camera Specifications

To ensure the best experience with Alcove, your phone should meet the following minimum camera specifications:
  • At least 12 megapixels (MP) for the main camera: This ensures high-resolution photos.
  • Optical Image Stabilization (OIS): This feature helps to reduce blurriness from shaky hands.
  • High Dynamic Range (HDR): HDR allows for better color and detail in your photos by capturing a wider range of light and dark tones.

Phone Processor

Alcove recommends the Snapdragon 700 series or higher. This series of processors offers robust performance for photo processing and other advance features