--- title: What happens if a vendor needs to return to a property? description: Vendors will receive payment for each fully completed service as outlined on their service ticket, regardless of the number of trips that are required to the property. --- [Skip to content](https://help.alcoverooms.com/what-happens-if-a-vendor-needs-to-return-to-a-property#main-content) [![logotypesvg](https://help.alcoverooms.com/hubfs/logotypesvg.svg)](https://alcoverooms.com) Open main navigation Close main navigation - [Visit Alcove](https://alcoverooms.com/) [Visit Alcove](https://alcoverooms.com/) Welcome to Alcove. How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.alcoverooms.com/?hsLang=en) 2. [FAQ for Service Vendors](https://help.alcoverooms.com/faq-for-service-vendors?hsLang=en) # What happens if a vendor needs to return to a property? Vendors will receive payment for each fully completed service as outlined on their service ticket, regardless of the number of trips that are required to the property. Most services do not require multiple trips to the property.  Multiple trips are typically required due to one of the following reasons: 1. There is an extenuating circumstance at the property that inhibits the vendor from fully completing the service on the first trip. Examples include: 1. Failure for equipment to arrive at the property. These items are typically, 2. Utility services are not on and are needed to complete the service 3. Access is not working / has not been granted in a timely manner. Vendors should follow the service-ticket access instructions, try each listed access method, and contact Alcove if access is missing, invalid, or does not work. 4. Unclear instructions on specialty services 2. The vendor did not complete the service as outlined in the service ticket. This can include missing items or mistakes made by the vendor. In the case that an extenuating circumstance inhibits completion of a service and the vendor has to go out multiple times, **Alcove will fairly compensate depending on the work that needs to be completed.** - [FAQ for Applicants / Prospective Tenants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#main-content) - [What's Alcove?](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#whats-alcove) - [Application Process](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-process) - [Application & Platform Fees](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-platform-fees) - [Getting Settled](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#getting-settled) - [Application criteria and requirements](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#application-criteria-and-requirements) - [International Applicants](https://help.alcoverooms.com/faq-for-applicants-prospective-tenants?hsLang=en#international-applicants) - 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