- Help Center
- FAQ for Tenants
- Maintenance Issues and Requests
What should I do if my power goes out?
If your power is not working, please complete the following steps:
- Check the breaker box (typically located in a spare bedroom, garage, or laundry room) and make sure all the switches are flipped on.
- If a specific outlet is not working, make sure that a light switch has not been turned off. Some light switches in a property can control if outlets are turned on or off.
- Check if there is a power outage in your area by going to your electric company's website and search for "Outage Map" and enter your address.
- If the above steps do not resolve your issue, your landlord/property manager will need to be notified, as they might need to call the service provider or schedule a technician. Submit a ticket in your support portal with the details of the outage and the rooms that are affected so your landlord can work on a resolution.