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What should I do if my power goes out?

If your power is not working, please complete the following steps:

  1. Check the breaker box (typically located in a spare bedroom, garage, or laundry room) and make sure all the switches are flipped on.
  2. If a specific outlet is not working make sure that a light switch has not been turned off. Some light switches in a property can control if outlets are turned on or off.
  3. Check if there is a power outage in your area by going to your electric company's website and search for "Outage Map" and enter your address. 
  4. If the above steps do not resolve your issue, a technician might need to visit your home. Call your electric company and confirm your address with customer service to schedule a time for a technician to visit. If you need your account number, please reach out to support@alcoverooms.com and we will provide it to you.