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  2. FAQ for Tenants
  3. Maintenance Issues and Requests

What should I do if my power goes out?

If your power is not working, please complete the following steps:

  1. Check the breaker box (typically located in a spare bedroom, garage, or laundry room) and make sure all the switches are flipped on.
  2. If a specific outlet is not working, make sure that a light switch has not been turned off. Some light switches in a property can control if outlets are turned on or off.
  3. Check if there is a power outage in your area by going to your electric company's website and search for "Outage Map" and enter your address. 
  4. If the above steps do not resolve your issue, your landlord/property manager will need to be notified, as they might need to call the service provider or schedule a technician. Submit a ticket in your support portal with the details of the outage and the rooms that are affected so your landlord can work on a resolution.