If your power is not working, please complete the following steps:
- Check the breaker box (typically located in a spare bedroom, garage, or laundry room) and make sure all the switches are flipped on.
- If a specific outlet is not working make sure that a light switch has not been turned off. Some light switches in a property can control if outlets are turned on or off.
- Check if there is a power outage in your area by going to your electric company's website and search for "Outage Map" and enter your address.
- If the above steps do not resolve your issue, a technician might need to visit your home. Call your electric company and confirm your address with customer service to schedule a time for a technician to visit. If you need your account number, please reach out to support@alcoverooms.com and we will provide it to you.