What is the $50 application fee used for? Is it refundable?
The application fee is used to cover the fee for SmartCheck Premium, which is operated by TransUnion. Our screening covers credit, criminal, evictions and income insights.
A TransUnion tenant background check you to share your histories while also protecting your personal identifying information. Personal information is submitted directly to TransUnion online, without having to provide sensitive information (such as a social security number) to Alcove or the property manager.
The application fee is non-refundable if you are declined from a property due to bad credit or a failed background check. If the property you are applying for becomes no longer available, then you are eligible for a refund.