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How can I submit feedback on a potential housemate?

Alcove provides existing housemates with an opportunity to submit timely, policy-compliant feedback when a new applicant applies for a vacant bedroom.

When an applicant applies for an available bedroom in an Alcove home with existing housemates, current housemates will receive an email titled “You have a potential new housemate.”

All applicant details can be reviewed in your Alcove portal under “Incoming Applicants" on the Housemates page here.

If you would like to provide feedback on an applicant, you must submit a support ticket through your Alcove portal within 24 hours of receiving the notification email. Your feedback will be reviewed by both Alcove and your landlord before the applicant proceeds.

To ensure timely consideration, feedback submitted after the 24-hour window cannot be guaranteed to be taken into account. We strongly encourage housemates to monitor their email regularly so they do not miss a feedback request.

If constructive, valid feedback is received within the required timeframe, the applicant may be redirected to another Alcove home.

Below are examples of applicant and housemate feedback that will not be considered:

  • Differences in age
  • Not liking and/or agreeing with listed interests or occupation
  • Disapproving of a pet in a pet friendly home. For info on approval of ESA or Service Animals, please see our FAQ page here
  • Gender preference in a co-ed home

Examples of applicant and housemate feedback that will be considered: 

  • Preference for a specific gender in an all-female or all-male home.
  • Disapproving of a pet, ESA, or Service Animal in a non-pet friendly home.
  • A preference for the same gender in a shared bathroom bedroom in a co-ed home
  • Other individual circumstances considered by Alcove

While Alcove will review applicant and housemate feedback submissions, the landlord reserves the final right to approve any applicant. Attempting to discourage or prevent applicants from moving into a vacant bedroom (whether on or off the Alcove platform) is a lease violation and may result in enforcement action under our Lease Violation Policy, up to and including eviction.

Alcove and the landlord cannot discriminate against  applicants based on certain protected characteristics such as race, color, religion, national origin, sex, familial status, or disability. This is mandated by various federal, state, and local laws such as the Fair Housing Act, which prohibits discrimination in the sale, rental, and financing of housing based on these protected characteristics.