How can I submit feedback on a potential housemate?

When someone applies for an open bedroom in an Alcove home with current housemates, those housemates will receive an email titled “You have a potential new housemate.”

All applicant details can be reviewed in your Alcove portal under “Incoming Applicants" on the Housemates page here.

If you would like to provide feedback on an applicant, you must submit a support ticket through your Alcove portal within 24 hours of receiving the notification email. Your feedback will be reviewed by both Alcove and your landlord before the applicant proceeds.

To make sure your feedback can be considered, please submit it within 24 hours of receiving the notification email. We also recommend monitoring your notifications so you do not miss a feedback request.

If feedback is considered and accepted by the homeowner, the applicant may be redirected to another Alcove home.

Below are examples of applicant and housemate feedback that will not be considered:

• Differences in age
• Not liking and/or agreeing with listed interests or occupation
• Disapproving of a pet in a pet friendly home. For info on approval of ESA or Service Animals, please see our FAQ page here
• Gender preference in a mixed-gender home

Examples of applicant and housemate feedback that will be considered: 

• Preference for a specific gender in an all-female or all-male home.
• Disapproval of a pet, ESA, or service animal in a home that does not allow pets.
• A preference for the same gender in a shared bathroom bedroom in a co-ed home
• Other individual circumstances considered by Alcove & the homeowner.

While Alcove reviews applicant and housemate feedback submissions, the landlord makes the final decision on whether to approve an applicant. Attempting to discourage or prevent applicants from moving into a vacant bedroom (whether on or off the Alcove platform) is a lease violation and may result in enforcement action under our Lease Violation Policy, under our Lease Violation Policy, including formal lease notices, fines, or eviction.

Alcove and the landlord cannot discriminate against  applicants based on certain protected characteristics such as race, color, religion, national origin, sex, familial status, or disability. This is mandated by various federal, state, and local laws such as the Fair Housing Act, which prohibits discrimination in the sale, rental, and financing of housing based on these protected characteristics.