Alcove provides each tenant a unique 4 digit code to use on the front door for ease of access to the home.
Tenants should enter their 4 digit code on the HuTools keypad and then press the logo button on the keypad. It might take a few seconds for the system to fully unlock the deadbolt. How-to videos are below on what the process should look like. If you are having trouble with your front door code working, please email our support team at firstname.lastname@example.org or text us at 919-925-5755 and we'll be happy to help!